Lost property

Items such as clothing will be discarded after a month. However, valuable items such as mobile phones, keys and money are held for three months. Items like jewellery will be kept indefinitely.

Please use the UTC enquiry form to contact us regarding any lost property.

What to do if the service you received has not met your expectations?

We aim to provide a caring, high quality service and are always pleased to receive your feedback, both positive and negative. However, we recognise that we don’t always get it right. If the service you received has not met your expectations then we would like to know why. Download the feedback guide and let us know your concern.

Download our how to make a complaint guide